Please note, As per our terms and conditions, personalised products cannot be returned
Need to return / exchange an order? No problem!
You do not need to contact us to initiate a return. Just simply follow the instructions below and we'll do the rest.
Step 1 - Download & print this form
Step 2 - Fill out the form and cut off the bottom section
Step 3 - Attach the bottom section to the package
Step 4 - Pack the form inside the parcel, along with the order you wish to return
Step 5 - Post the parcel back to us
Step 6 - Sit back and wait for your refund or replacement to be processed
Once we receive your return, we will send you a confirmation of receipt, then process a refund / replacement within 48 working hours.
*If you are unable to print the form. Please just enclose a note with all of the required details which can be found on the form.