Changed your mind?
No stress. You’ve got 30 days from receipt to send it back. Have a quick read below, then pick your region for how it works where you are.
Good to know
30 days
You’ve got 30 days from receiving your order to start a return.
Unused & original condition
Items must come back unopened, unused and in their original condition.
No exchanges
We can’t swap items — you’ll be refunded (less any label fee), then just reorder what you’d like.
Keep your receipt
Hold on to your proof of postage until your refund lands — just in case.
Start your return
Choose your region for how to return and where to send it.
Pre-paid label + free collection
Book a Royal Mail pre-paid label and free doorstep collection. The £3.20 fee is deducted from your refund — and waived on faulty items once we’ve checked them (email hello@funcases.com).
Post it back yourself
Prefer to skip the fee? Send it back to our warehouse with a note inside — your order number, the name & address on the order, and your reason for return.
Post it back to us
Send your return to our UK warehouse using your local post (we recommend a tracked service so you can follow it). Return postage is at your own cost. Pop a note inside with your order number, the name & address on the order, and your reason for return.
Post it back to us
Send your return to our UK warehouse using USPS or your preferred carrier (we recommend a tracked service so you can follow it). Return postage is at your own cost. Pop a note inside with your order number, the name & address on the order, and your reason for return.
Post it back to us
Send your return to our UK warehouse using your local post (we recommend a tracked service). Return postage is at your own cost. Mark the parcel “RETURNED GOODS — no commercial value” so it clears customs without charges. Pop a note inside with your order number, the name & address on the order, and your reason for return.
Post it back to us
Send your return to our UK warehouse using your local post (we recommend a tracked service). Return postage is at your own cost. Mark the parcel “RETURNED GOODS — no commercial value” so it clears customs without charges. Pop a note inside with your order number, the name & address on the order, and your reason for return.
Need a hand? 💬
Our team’s on hand and happy to help with any return.